In n Out has been named the third best place to work at by Glassdoor’s annual rankings, beating big companies such as Google and Facebook. While the QSR industry is not always seen as the best place to work at, the West Coast Burger Franchise has made strides to change that perception. Their focus on their employees has placed In n Out as the one top places to work at, a title given to only two other restaurants out of 100 companies. In n Out has garnered a reputation as an employee-focused organization that promotes in-house growth in the restaurant and corporate level due to their accommodating hours, benefits and friendly work environment.
The QSR industry is still seen as a lower tiered job, but changing those preconceived notions will require a shift of focus towards employees and ensure they are satisfied with their employment. There are many studies that show employee happiness and satisfaction is tied to an increase in productivity and company success, and In n Out has understood this by investing in their employees thus has seen an increase in sales and customer satisfaction. Ultimately this highlights that a company doesn’t need to be a Multi-Million Tech company to cultivate a happy and satisfying work place for its staff.

