BevMo! Is testing out new voice activated shopping assistant, SmartAisle, to help recommend drinks for shoppers within select California stores only. SmartAisle will be voice activated using AI technology to provide customer support at the point of sale. Shoppers will also have a chance to ask about specific bottles/ brands and receive recommendations for similar tastes. This new feature is aimed to provide a quick and convenient service for a better shopping experience.
As we’ve established in recent articles, Voice Search is becoming more prevalent across multiple devices and home-ordering is showing no signs of slowing down with Home Assistants allowing customers an easy and alternative option to in-app delivery. As voice Technology advances, there is an opportunity for in-store AI POS system to be implemented to help customers order and push new or existing products based on historical data.

